Customer Service Training

Effective customer service is a key differentiator in the market, establishing long-term customer loyalty towards a business's brand, products, and services, also resolves potential issues and contributes to business growth.

Professional customer service team is a fundamental driver of corporate development, and we are dedicated to assist your team in becoming the most competitive asset for both businesses and individuals.

Text-Base Customer Service Training Program

Inspiring service, starting from the "heart". Effectively enhances customer satisfaction, prevents customer complaints and issues.

E-commerce Program

Mastering essential skills for entering the e-commerce world through photography, color theory, consumer behavior, and more. In Fan Wei, we offers the latest and most practical e-commerce courses, covering concepts, methods, and practical applications.
Starting from scratch, allowing you to build your own online business within minutes!

 
E-commerce Photography and Color Theory Course

Outstanding visual effects gains you ticket to win at the starting point.。
Under the competitive market environment of homogeneous product, this course teaches you strategy allowing you to stand out from your competitor.

 
Essential E-commerce Consumer Behavior Courses

Course to master the essential marketing skills for e-commerce, knowing your audience is key to success.
Here in Fan Wei, we will help you precisely identify your product's audience, maximizing the effectiveness of all marketing activities.

Specialized Courses

Enhance and improve your personal skills with Fan Wei.
Fan Wei offers a variety of workforce specialization training courses, ensuring you reaches the top of your career hierarchy.

 
Office Skills

Basic fundamental office skill, suitable for those without previous experience allowing you to master common used office document processing software.

 
Advance Office Skills

Suitable for those with existing skills and experience who want to learn techniques in more depth.
Providing additional values and open up more possibilities in your career life.

 
Tableau Data Analysis Beginner Course

Exclusive, intuitive and rich visualization chart available here!
Tableau allows you to easily analyze massive long-term data, eliminating concerns and performance issues Excel may have. Gain the ability to create dashboard models without requiring IT skills, easily configuring dashboards suitable for operational needs.
With the skill like that, how can your boss not love you?

Team Banuilding

Individuals to teams, transform responsibilities to commitments.
Whether it's outdoor or indoor venues, Fan Wei can plan enjoyable team-building courses. Create cohesive team bonding, infuse new spirit into your company.

Customizes your course, based on your duration, venue requirements, and ultimate course goals. Consolidate employee cohesion, stimulate creativity, and infuse fresh atmosphere and bring better harmonies into the company.

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